Contact our Customer Care Team

Toll Free:

1-877-621-2600

Text:

1-877-621-2600

Email:

customercare@ntwls.com

Customer Care Hours:

Monday - Friday:  7am - 7pm
Saturday:  8am - 6pm
Sunday:  Closed

Support:

e-Support
AppleCare
International Calls & Messaging
Network Coverage Map
Community & Events
Workshops

Administration:

3001 New Way
Hays, Kansas 67601
785-621-3600 

Important Numbers:

611 - Call our Customer Care Team from an NTW device
811 - Call Dig Safe to file a locate request
911 - Call or text emergency services
988 - Call or text National Suicide Prevention Lifeline to be connected to a counselor